Keeping your information up to date

Where possible we use publicly available sources to keep your records up to date, for example, the Post Office’s National Change of Address database and information provided to us by other organisations as described above. We really appreciate it if you let us know if your contact details change.

You have a right to ask us to stop processing your personal data, and if it is not necessary for the purpose you provided it to us for (e.g. processing your donation or registering you for an event) we will do so immediately.  

You have a right to ask for a copy of the information we hold about you.  If there are any discrepancies in the information we provide, please let us know and we will correct them.

If you want to access your information, please send a description of the information you would like to see and proof of your identity (such as a copy of your passport) by post to Director of Fundraising & Marketing, Bristol & Weston Hospitals Charity, Whitefriars, Lewins Mead, Bristol BS1 2NT.  We do not accept these requests by email so we can ensure that we only provide personal data to the right person.

If you have any questions please send these to the Director of Fundraising & Marketing as above or go to Information Commissioner’s guidance here.